Negotiation is a task that Program Managers and Project Managers have to perform often with a project team member, a stakeholder or a sponsor. Listed in this post are several general principles of effective communication that can help you to quickly find a compromise and preserve, if not improve, your relationship with that person.
The theory behind the guidelines listed below is to show the other person you fully understand their position, their opinion is valued and it will inform your response. Your approach to communication when negotiating an important decision must demonstrate sincere interest in, and respect for, the input of others.
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[from pmsnack.com]
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